So, i had some close friends telling me the other day that they were confused in regards to the phone numbers. I'll try to explain it as best as i can. This post tries to answer questions like "what is an NNX" or "what is an NPA" or even the generic "how a phone call is made"  ? Basically, at ...

In here we will discuss about how to add a 9640 station. First, login into the system and issue the command add station extension. You will see the image like below. Change the type to 9640. For the name type in Lastname, Fistname of the user (the reason we're doing this is because Directory searches are based on the lastname). ...

We will start speaking about the changes that a MAC (modify/add/change) admin would do. Most of the times the company implementing the system will put into effect all the local rules of dial plan, rules and permissions. Most of the changes that you will do will be station related. I mean how often does your telephony provider gives you a ...

Once you double click the saved session in your tutty, you will open a connection to the CM. Select the default emulation (vt100) by pressing ENTER once presented with the question. Once you have the connection open you're actually at the Aura's OS level (Linux in this case). There are a lot of commands that can be issued from this ...

So as i was speaking earlier you can use tutty to have a quick tool for administering your PBX. After you got the zip file, extract the file in a folder (i generally use my desktop). In the Host name or IP Address put the ip address of you Aura CM Server then click on telnet. The port will flip ...

So the first thing you have to learn after the Avaya implementation team left you will all that equipment is how to administer it. Sounds easy but the tool they left you, Avaya Site Administrator, might scare you. You can use a basic tool as well called Tutty (probably you know about putty, tutty supports emulation for Avaya as well). ...

Before we dig into the depths of software programming I’ll try to address some of the questions regarding the hardware involved in making a call. You probably know at this point that you have a server or more, a “box” with some boards with a lot of lights inside and the phones. Avaya uses these terms when it comes to ...